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2nd Line IT Service Desk Technician



Aimee Wilson

IT Service Desk Technician - 2nd Line


Salary - up to £25,000 + benefits

Due to internal promotions my client, based in Cardiff, are looking for an enthusiastic and pragmatic Service Desk Technician to join their growing support function.

As a 2nd Line Service Desk Technician your main responsibilities are as follows:

• Providing 2nd line support to internal staff members

• Resolve incidents, investigate and solve problems and liaise with other teams and third parties to ensure proper implementation of solutions

• Perform monthly maintenance and patching of the desktop environment

• Installation of software and hardware in line with our client’s policies and procedures

The ideal IT Service Desk Technician will possess some, if not all, of the following attributes:

• Windows 7 - 10 knowledge

• Office 365

• Active Directory

• Server

If this role matches your skillset and experience, please send an up-to-date CV to or call Aimee on 02920 375599 for more information.

Apply for - "2nd Line IT Service Desk Technician"

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Cardiff Office
1st Floor, Golate House
St Mary Street, Cardiff. CF10 1DX
02920 37 55 99

London Office
Aldgate Tower, 2 Leman Street
London. E1 8FA
02039 62 73 48

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