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IT Service Desk Technician - 2nd Line
Salary - up to £25,000 + benefits
Due to internal promotions my client, based in Cardiff, are looking for an enthusiastic and pragmatic Service Desk Technician to join their growing support function.
As a 2nd Line Service Desk Technician your main responsibilities are as follows:
• Providing 2nd line support to internal staff members
• Resolve incidents, investigate and solve problems and liaise with other teams and third parties to ensure proper implementation of solutions
• Perform monthly maintenance and patching of the desktop environment
• Installation of software and hardware in line with our client’s policies and procedures
The ideal IT Service Desk Technician will possess some, if not all, of the following attributes:
• Windows 7 - 10 knowledge
• Office 365
• Active Directory
If this role matches your skillset and experience, please send an up-to-date CV to firstname.lastname@example.org or call Aimee on 02920 375599 for more information.
Please complete the form below and submit it to send your application for this job.
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