2020 has made most of us think about our healthcare providers differently. For 10 consecutive weeks, we Brits stood on our doorsteps to applaud those doctors, nurses, carers and all other ‘frontline’ key workers. Without the heroic efforts of our NHS, the impact of the COVID-19 pandemic would have been immeasurably worse.
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Prior to 2020, it seemed the biggest threat to jobs came from artificial intelligence. Indeed, it was rare for a week to pass without a headline claiming that automation would replace XX million jobs, as study after study seemed to come up with a different total number.
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